Community Capacity Builders CIC | Wirral Mental Health Charity

Privacy Policy

Last Updated: 29th November 2023

Introduction

Community Capacity Builders CIC (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make donations, or engage with our services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect various types of personal information, including but not limited to:

  1. Personal Identifiers: Name, email address, phone number, postal address, and other contact information.

  2. Payment Information: When you make a donation, we may collect payment information such as credit card details or bank account information.

  3. Donation History: Information related to your donation history, including the amount and date of donations.

  4. Communications: Records of your communications with us, including emails and other correspondence.

  5. Website Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and referral sources.

How We Use Your Information

We may use your personal information for various purposes, including but not limited to:

  1. Processing Donations: To process and acknowledge your donations and provide you with donation receipts.

  2. Communication: To communicate with you, respond to inquiries, and provide updates about our activities, events, and campaigns.

  3. Improving Our Services: To enhance and improve our website, services, and user experience.

  4. Legal Obligations: To comply with legal and regulatory obligations.

Sharing Your Information

We may share your personal information with:

  1. Service Providers: Trusted third-party service providers who assist us in delivering our services, such as payment processors.

  2. Legal Requirements: When required to comply with legal or regulatory obligations.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, or alteration. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

Your Choices

You have certain choices regarding your personal information:

  1. Access and Correction: You can request access to your personal information and request corrections if necessary.

  2. Unsubscribe: You can unsubscribe from our communications at any time by following the unsubscribe instructions in our emails.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date at the top. Your continued use of our services after changes are posted will signify your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at:

contact@communitycapacitybuilders.com

2nd Floor Grand Entrance South Lodge, Birkenhead Park, Park Road North, Birkenhead, CH41 4HD